Personal Data and Cookies Charter
Welcome to the Website telsf.totalenergies.com
The Personal Data and Cookies Charter aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data.
TotalEnergies LNG Services France is the « data controller » with responsability for personal data processing on the Website telsf.totalenergies.com. These processing operations are carried out in accordance with the applicable law.
1. Purpose of processing, legal basis, the period of storage and types of data collected
When visiting the Website telsf.totalenergies.com, you may need to provide us with personal data.
| Purposes | Categories of personal data | Legal basis | Retention period |
| statistical analysis | Location data (User location) | The information is needed to enable us to fulfill our legal obligations. Otherwise, TotalEnergies LNG Services France, will not be able to process your request. | For the subscription period |
2. Recipients of the data
In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies company subsidiaries and one or more partners, independent distributors or subcontractors:
If you leave a comment intended to be posted online, we may be required to publish some of your personal data on the Website telsf.totalenergies.com. Given the characteristics of the internet, namely the unrestricted capture of published data and the fact that it is difficult, or even impossible, to control how third parties can use these data, we recommend you not mention your personal data and we inform you that you can object to this publication by contacting us at the address mentioned below.
3. Data security and confidentiality
The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.
4. Cookies management
A cookie is a file which enables a website to save information relating to your computer’s browsing of the Website telsf.totalenergies.com to make your visits to the website smoother.
Cookies are text files that are stored on your computer's browser. They allow access to various information about you. Some of them belong to the publisher of the Website telsf.totalenergies.com (First party) and some to third parties.
The table below details each cookie.
We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on the Website telsf.totalenergies.com.
Technical and functional cookies
| Type of cookie | Name of cookie | Purpose of the cookie | Provider | Length |
| Technical and functional cookies | Site (has_js) | Contains information on the browsing session and allows the user to access the site. | Drupal | Deleted at the end of navigation |
| Technical and functional cookies | Drupal.tableDra g.showWeight | Drupal’s cookie configuration | Drupal | 1 year |
| Technical and functional cookies | authorized_conf ig | Allows you to find out which services have been refused or accepted by the user. The name of this cookie is configurable in BO and may have a different name on some sites. | Drupal | 1 year |
| Technical and functional cookies | utag_main, utag_main_, tealium_segmen t, utag_env_ | These cookies can be added to the acceptance of the tealium service. They make it possible to manage the activation or not of other cookies contained in the Tealium Tag management system. | Tealium | 13 months |
| Technical and functional cookies | getaquote | In a Find My Product form, save the user's entries | Drupal | 1 year |
| Technical and functional cookies | webform | Cookie added to form submission | Drupal | 1 year |
| Technical and functional cookies | Welcome_popu p_display | Cookie created at the closing of the welcome popup | Drupal | Deleted at the end of navigation |
| Technical and functional cookies | Splash_screen | Cookie created at the closing of the splash screen popup | Drupal | Time of session |
| Technical and functional cookies | preferredlanguage | Cookie for recording the language chosen by the user. | Drupal | 1 year |
Statistical cookies
| Categories of cookies and trackers | Name of the cookies and trackers | Objectives of the cookies and trackers | Editor | Retention period of the cookies and trackers for France | Retention period of the cookies and trackers out of France |
| Statistic cookies | atuserid | Client-side visitor ID cookie (overrides server-side) | AT Internet | 6 months | 13 months |
| Statistic cookies | Atauthority | CNIL exemption cookie that allows the storage/recording of visitor consent | AT Internet | 6 months | 13 months |
| Statistic cookies | Idirxvr | Historical visitor ID (backup server-side visitor ID cookie) | AT Internet | 13 months | 13 months |
| Statistic cookies | Atidx | Secured visitor ID (backup server-side visitor ID cookie) | AT Internet | 13 months | 13 months |
| Statistic cookies | Atid | Main visitor ID (backup serverside visitor ID cookie) | AT Internet | 13 months | 13 months |
| Statistic cookies | Atreman | Keeps a prior attribution campaign in memory | AT Internet | 30 days | 30 days |
| Statistic cookies | Atsession | List of new campaigns encountered during a visit, in order to avoid measuring the same campaign several times | AT Internet | 30 days | 30 days |
How to withdraw your consent?
On your first connection to the Website telsf.totalenergies.com, you will be asked to give your consent to the use of non-essentials cookies and/or to make setting. If you subsequently wish to change your choices, you can manage your cookies by going to the section at the bottom of the page of our site or application or via a reminder button called “cookies”.
To delete cookies already stored, please refer to the procedure provided by your operating system (Windows, OS X, etc.).
5. Your rights / Contact
In accordance with the current regulations, you have the right to access and correct your data and to give post-mortem instructions. Regarding processing based on a legal obligation, you can also request a restriction of processing.
To exercise your rights and question us about your personal data processing, you can contact Communication Department / GRP TotalEnergies SE headquarters -Tour Coupole, La Défense, 2 Pl. Coupole Jean Millier, 92400 Courbevoie
If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.
Information notice - personal data collection
In the framework of website telsf.totalenergies.com, and in accordance with personal data protection regulation, TotalEnergies LNG Services France, as data controller, processes your personal information Data of identification (data identification for answering) for the purposes of being able to answer question/comments. Processing is based on Legitimate interest.
Your data will be kept for a period time strictly necessary for the ultimate purpose not exceeding during the whole period of subscription.
In order to satisfy the processing indicated above, your data are sent to: TotalEnergies LNG Services France .
In accordance with the current regulations, you have the right to access and correct your data and to give post-mortem instructions. You have also the right to delete your data, to object to processing and you can request a restriction of processing.
To exercise your rights and question us about your personal data processing, you can contact Communication Department / GRP TotalEnergies SE - Tour Coupole, La Défense, 2 Pl. Coupole Jean Millier, 92400 Courbevoie.
If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.